Terms of Service

Welcome to Textilo. These Terms of Service ("Terms") govern your access to and use of textilo.shop, including all products and services offered through our website. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Acceptance of Terms

By accessing or using Textilo, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these Terms, please discontinue using our website.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and up to date.
  • You will use our website only for lawful purposes.

3. Products & Services

We strive to ensure that all product descriptions, images, pricing, and availability displayed on our website are accurate.

However:

  • Product colors may vary slightly due to different screen settings.
  • Sizes may have minor manufacturing variations.
  • Product availability may change without prior notice.

We reserve the right to modify, discontinue, or update any product or service at any time.

4. Pricing

All prices displayed on Textilo are in Indian Rupees (INR).

Although every effort is made to ensure pricing accuracy, errors may occasionally occur.

If a pricing error is identified after an order has been placed, we reserve the right to cancel the order and issue a full refund where applicable.

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order due to:

  • Product unavailability
  • Pricing or technical errors
  • Payment authorization failure
  • Suspected fraudulent activity
  • Incorrect customer information
  • Violation of these Terms

If a prepaid order is cancelled by us, any eligible refund will be processed through the original payment method.

6. Payment

Payments are securely processed through trusted third-party payment providers.

Textilo does not store sensitive payment information such as:

  • Credit/Debit Card Numbers
  • CVV
  • UPI PIN
  • Internet Banking Passwords

All payment transactions are encrypted and processed using industry-standard security practices.

7. Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Natural disasters
  • High shipping volumes
  • Remote delivery locations

Customers are responsible for providing accurate shipping information.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Products returned without prior authorization or outside the applicable return period may not qualify for a refund or exchange.

9. Intellectual Property

All content available on Textilo, including but not limited to:

  • Brand Name
  • Logo
  • Product Images
  • Website Design
  • Graphics
  • Product Descriptions
  • Text
  • Icons
  • Digital Content

is the exclusive property of Textilo and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload viruses or malicious software.
  • Submit false or misleading information.
  • Engage in fraudulent activities.
  • Violate intellectual property rights.
  • Interfere with the operation or security of the website.

Violation of these Terms may result in suspension or termination of access to our website.

11. Third-Party Services

Our website may use trusted third-party services, including:

  • Shopify
  • Payment Gateways
  • Courier & Logistics Partners
  • Analytics Providers
  • Marketing Platforms

These third-party providers operate under their own terms and privacy policies.

12. Limitation of Liability

To the fullest extent permitted by law, Textilo shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website interruptions
  • Shipping delays
  • Product availability
  • Third-party service issues
  • Customer misuse of products

Nothing in these Terms limits any rights available to consumers under applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms of Service at any time.

Any changes will be posted on this page with an updated Last Updated date.

Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Sambhal, Uttar Pradesh, India, subject to applicable consumer protection laws.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Textilo

Owner: Gopal Singh

Website: textilo.shop

Email: textilo2@outlook.com

Phone: +91 97206 57678

Business Address:

Suresh Chandra
138, Kaithal Gate, Dehariya
Chandausi
Post Office: Chandausi
District: Sambhal
Uttar Pradesh – 202412
India